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Alcohol merchants

Best practice to train employees

Require employees to take Responsible Beverage Server Training (RBST) classes designed to provide individuals entrusted with the responsibility of serving or selling alcohol with strategies to avoid illegally selling to underage youth or intoxicated patrons. These classes are provided 4 times a year at no cost and can be taken on any computer or smart phone with internet connection.

Tips for training your employees

While you may be committed to preventing the sale of alcohol to minors, your staff may not. That’s why it is important to instill that commitment into each and every one of your staff members. The best way to do this is through effective and frequent mandatory training. Here are a few tips to help.

1. Issue a directive alerting employees that your store will not sell alcohol products to anyone under the age of 21. Establish a company policy.

2. Require your employees to request valid photo identification for anyone purchasing alcohol no matter who they are or how old they look.

3. Remind your employees of the legal consequences of selling alcohol to minors. Teach them about the social, legal and health consequences of underage drinking.

4. Require that all employees sign the employee agreement (this will be a link to a subpage that is not called out but on the site). that states that they will not sell alcohol to minors.

5. To make it easy for employees and intimidating for minors who dare to buy, post a sign noting the year of birth for legal sale of alcohol in prominent locations throughout your store/restaurant, such as on doors, cash registers, and wherever alcohol products are displayed.

6. Inform your employees that failure to adhere to store/restaurant policy regarding the sale of alcohol to minors will result termination. Periodically review the law and store/restaurant policy regarding alcohol sales with your employees.

7. Consider investing in cash register technology that prompts employees to check IDs before a transaction can be entered.

Source: Project Remedy http://projectremedy.wikispaces.com

Frequently asked questions
Tips for training your employees

Tactics to eliminate underage alcohol sales

Nebraska liquor laws pertaining to alcohol merchants

How to check IDs

Responsible alcohol merchant awards (RAMA)

RAMA nomination form

Upcoming Responsible Beverage Server Training (RBST) classes


Alcohol Resource Merchant Guide


Is supported in whole or part, by federal or state funds received from Region 1 Behavioral Health Authority, the Nebraska Department of Health and Human Services Division of Behavioral Health and Tobacco Free Nebraska Program as a result of the Tobacco Master Settlement Agreement and the Substance Abuse and Mental Health Services Administration (SAMHSA).


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